If you’re like most Canadians, you believe people should have multiple payment options when you’re online shopping— whether through a desktop browser or on your phone.
Interac Direct gives you a new option for making purchases online — one that, for the first time, allows you to pay without your physical card while using funds directly from your chequing, savings and line of credit accounts.
At this page, you can find out:
- What is Interac Direct?
- What can you do with Interac Direct?
- How to get started with Interac Direct in a few simple steps
- How do you use Interac Direct?
- What else will you be able to do with Interac Direct?
What is Interac Direct?
Interac Direct is Canada’s first digital-only payment offering that lets you pay directly from your eligible bank accounts (including lines of credit) for your online purchases at participating merchants*.
That means you can make purchases directly from your bank accounts — no card required, just your online banking login with a participating financial institution. To take advantage of Interac Direct, look for the KONEK logo at participating websites.
*Availability of payment methods varies by merchant.
What is KONEK?
It’s a new payment solution supported by Canada’s leading financial institutions, and powered by Interac. You’ll see it as a payment option when checking out with an online purchase at participating merchants in Canada.
What can you do with Interac Direct?
You can find Interac Direct as a payment option within the KONEK solution. You use it to pay online safely and securely using money from your own eligible accounts at a participating Canadian financial institution — and Interac Direct is unique because it gives you the option to pay using your chequing, savings, or line of credit accounts*, giving you a variety of payment choices (which can help you you stay in control of your finances).
*Availability of payment methods varies by merchant.
How to get started with Interac Direct in a few simple steps
If you have:
- an account with a participating Canadian bank or credit union, and
- access to its online banking services
… then you’re all set to try Interac Direct the next time you see a KONEK logo during an online transaction.
If you have any specific questions before you begin, contact your participating financial institution.
Interac Direct — key things to know
Look for the KONEK logo to register and start using Interac Direct at participating merchants.
Open to anyone with an account at a participating Canadian bank or credit union, and access to online banking.
Enables you to pay directly from your chequing, savings or line of credit accounts.*
*Availability of payment methods varies by merchant.
How do you use Interac Direct?
You can find Interac Direct within the KONEK platform, both of which are powered by the trusted and secure Interac network.
Look for the KONEK logo when you’re checking out with a purchase. To pay using Interac Direct for the first time:
- Start by tapping/clicking on the KONEK logo.
- Choose Interac Direct as your payment method.
- Choose your participating financial institution and you will be prompted to use the login (the username and password) that you normally use to access your account(s).
- If you’re using your phone, you can also set up biometrics to make checkout even easier the next time.
Interac Direct gives you a secure payment option
When you pay with Interac Direct, funds move directly from your bank account, using a secure authentication process.
- The Interac Direct service keeps your data safe by using your financial institution’s secure online banking authentication and payment consent protocols. The Interac Direct service does not store any information about your accounts.
- Interac Direct uses randomized numbers through a process called “tokenization,” so only necessary data to complete a purchase is shared with the merchant to complete a transaction
- Sensitive bank account information is not shared with the retailer or with Interac.
Click here for an illustrated step-by-step on how to use Interac Direct
What else will you be able to do with Interac Direct?
Interac Direct enables you to complete one-time payments, like buying an outfit online.
But it also supports other kinds of transactions, such as:
- recurring transactions, like subscriptions
- pre-authorized bill payments — for example, for utilities
- refunds
- split shipments (so that you’ll be charged for each part of a split shipment when it ships, not all at once)
Look for opportunities to stay in control of your budget by making these kinds of payments with Interac Direct. To learn more about which payment scenarios are supported by a participating merchant you can contact the merchant directly.
Choose Interac Direct
Interested in learning more about Interac Direct? See how it gives you a secure option to pay online while helping you stay in control of your finances.
