As we bring open-loop payments to cities and regions across Canada, we’re working with:
- Municipalities
- Mobility solution providers
- Transit authorities
- System integrators and technology vendors
82% of Canadians agree: Riding transit should be as easy as paying for a coffee
And when you offer open-loop payments, it is. In participating cities across Canada, transit riders can tap a debit card or mobile device on a fare reader to pay adult fares with Interac Debit — eliminating the need to separately purchase tickets or fare cards.
How do open-loop payments benefit transit authorities?
Fare management
Open-loop allows transit authorities to adjust fares as they change, and charge customers the correct amount
Debt recovery
Automatically resubmit declined customer transactions to recover funds
Refunds
Card Not Present (CNP) transactions to efficiently provide refunds without the customer’s physical presence
Compliance
Fare inspectors can check a customer’s payment method to verify that they paid when boarding
Customer support
Riders can make inquiries to a transit authority about their trip history or payment status, in person or remotely
Canadians want a new way to pay for transit
66%
of transit users would prefer tapping a debit or credit card to pay for transit, if they could
59%
of transit users “strongly favour” debit as a payment method
61%
of Canadians agree that open-loop payments would help tourists get around
Working toward the future of mobility
Where are people tapping and going with Interac Debit?
Stats included on this page are based on an Interac survey of 2,343 Canadian adults conducted August 2022. (Learn more about the survey here.)
