You can send money quickly and conveniently to 489,000 Western Union® Agent locations worldwide1 from the convenience of online banking. Western Union® money transfers via Interac e-Transfer is a way to send money globally to family and friends and is a great alternative to wires, drafts and cheques. All you need is a bank account at a participating Canadian financial institution, access to online banking, and, depending on your financial institution's policies, you can send money to over 200 countries and territories worldwide2 — without the need of sharing any financial information. Plus, with Western Union Money Transfers via Interac e-Transfer, you get the following advantages:
Western Union money transfers via Interac e-Transfer works in 2 easy steps:
Step 1 - Initiate a Money Transfer from your online bank account.
Log in to online banking at a participating financial institution and go to the Western Union money transfers via Interac e-Transfer section to enter the recipient’s information. Enter the required fields and confirm your money transfer. If a recipient email address is provided, the recipient is notified that a money transfer has been sent.
Step 2 - Provide the MTCN (Money Transfer Control Number).
Once you have confirmed your money transfer, you will receive a MTCN. Provide the MTCN to the intended recipient and instruct the recipient to visit a Western Union® Agent location in the payout country, and if applicable, state, to claim the funds. Once at a Western Union Agent location, the recipient must present valid identification and the MTCN before the funds can be released.5
Western Union money transfers via Interac e-Transfer provides the following benefits:
When you send Western Union money transfers via Interac e-Transfer, the money never actually travels by email. If a recipient email is provided, emails will be used to notify the recipient that a transfer has been sent. Your participating financial institution and Western Union transfer funds using established banking procedures.
Western Union money transfers via Interac e-Transfer relies on several security measures:
Western Union money transfers via Interac e-Transfer confirmation numbers are saved in your online banking history, which allows you to see your transfer history in online banking, look up the MTCN, change the recipient name, and initiate a refund. Additionally, if you provided your email address, you will receive an email notification once the intended recipient has claimed the money transfer from a Western Union® Agent location.
1 Number of Agent locations may vary.
2 Availability subject to your participating financial institution’s policies. Please contact your participating financial institution for details.
3 Availability subject to participating financial institution’s policies and online banking functionality.
4 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply.
5 A test question may be required for some or all money transfers received in certain international destinations, and in those destinations, the recipient may be required to provide either valid identification or the correct answer to the test question, or both, to receive the funds. Please contact your participating financial institution for details.
6 Payments will be made in the currency of the destination country (except in a limited number of instances where payment is made in U.S. dollars or other currency through a Western Union Agent in the destination country). There are no additional recipient fees, unless otherwise noted. Please contact your participating financial institution for details.
7 Pre-confirmed recipient amounts will not be provided for certain countries. In any such case, you will be notified in advance. Please contact your participating financial institution for details. Western Union also makes money on currency exchange.
*The WESTERN UNION name, logo and related trademarks and service marks are owned by Western Union Holdings, Inc. Used with permission.