Offered by hundreds of merchants for online payments, Interac Online allows you to pay for your purchases easily, directly from your bank account. Whether you’re ordering dinner, looking for a gift for a special someone, or treating yourself to that brand new pair of shoes you’ve been eyeing, Interac Online is an immediate, secure, and easy-to-use online payment method. All you need is access to online banking through a Participating Financial Institution. Payments made with Interac Online are conducted through the convenience of your existing online banking access, without requiring you to create any new user names, passwords or accounts.
When you pay for online purchases with Interac Online, none of your financial details, such as online banking information, is shared with the merchant or any third parties. Your payment is completed through your financial institution, who settles with the merchant using established and secure banking procedures.
Interac Online also helps you better manage your finances. You pay immediately using available funds from your bank account, unlike credit cards where you may owe more later.
Are you a merchant interested in offering Interac Online to your customers? Your first step is to contact a participating acquirer or payment service provider. Find out more about how to enable Interac Online here.
When you choose to pay with Interac Online, you will be guided through these simple steps when you're ready to checkout:
The following financial institutions are currently offering the Interac Online service:
We are committed to working with all stakeholders, such as merchants, acquirers and financial institutions, to maintain the ongoing security of Interac Online, using industry leading fraud monitoring and detection capabilities.
When you use Interac Online, you can expect:
You will not be liable for losses resulting from circumstances beyond your control that are related to the payment transaction. This includes losses resulting from technical errors, system problems or fraud. In such cases, you – the customer – must make a claim with your financial institution for losses incurred. If the claim is determined to be valid, you will be reimbursed by your financial institution.
See our Zero Liability Policy for more information.
Financial Institutions must provide appropriate disclosure to their customers. Each Financial Institution is obligated to disclose the following:
Merchants who offer Interac Online must comply with the Canadian Code of Practice for Consumer Protection in Electronic Commerce. The Code establishes benchmarks for good business practice for merchants engaged in commercial activities with consumers online. Requiring merchants to comply with the Code helps ensure that customers are dealing with reputable merchants for online purchases.
To view the Canadian Code of Practice for Consumer Protection in Electronic Commerce, please click here.