Interac - FAQs

Yes, outstanding requests have automated reminder notifications that are sent to your contact. The frequency of the reminder notifications is determined by each financial institution. Some Financial Institutions might also provide you with the ability to manually re-notify the contact, as reminder. To manually remind your contact, you must log back in to your financial institution's online banking or mobile banking application. From there you can review your transaction or payment history to select the Interac e-Transfer transaction you wish, and use re-notify option provided. This process will vary by participating financial institution. Contact your financial institution directly for more information.