Interac - FAQs

When someone sends you money using Interac e-Transfer, you will receive a notification via email or text message indicating money has been sent to you. The notification includes information about the transfer including:

    • Sender's name
    • Transaction amount
    • Link to deposit your money to your bank account

Simply click the link in the notification, select your financial institution, login to your online or mobile banking account and deposit the money into the account of your choice. If you cannot click on the link, either cut and paste or type the link into your browser. For a more efficient way to receive money, you can enable the Autodeposit feature. You can learn more about Autodeposit here. If you don't have access to online or mobile banking, contact your financial institution or visit their online banking website to sign up.

If your financial institution does not yet offer the Interac e-Transfer service, or if you don't bank online, you can still deposit transfers to any Canadian bank account. You will be required to register with Acxsys Corporation and provide your banking information in order for the money to be deposited into your bank account. The deposit usually takes 4 - 6 business days to process and a $4.00 fee will be deducted from the deposit amount.