Interac - FAQs

If you have sent an Interac e-Transfer to the wrong email address or mobile number and the funds have not yet been deposited into a bank account, you can log back into your online banking or mobile banking application and edit the email address or mobile number to the correct one. Alternatively, you can cancel the transaction. Please note that there may be a fee from your financial institution to cancel the transaction. Please contact your financial institution for details.