Interac - For Merchants

 

Mobile payment solutions enabling
frictionless payment experiences

Technology is changing the way Canadians pay for goods and services as they are increasingly choosing to use digital methods like mobile payments. With our investments in technology and partnerships, you can now accept fast, secure, and low-cost payments through a variety of mobile devices. Our mobile payment solutions leverage the security of our proprietary Token Service Provider (TSP), which reduces fraud by removing confidential consumer data as transactions are authorized with a one-time token.

 

Mobile payment solutions enabling
frictionless payment experiences

Technology is changing the way Canadians pay for goods and services as they are increasingly choosing to use digital methods like mobile payments. With our investments in technology and partnerships, you can now accept fast, secure, and low-cost payments through almost any mobile device. Our mobile payment solutions leverage the security of our proprietary Token Service Provider (TSP), which reduces fraud by removing confidential consumer data as transactions are authorized with a one-time token.

Serve more customers, faster

If you accept Interac Flash®, you can accept mobile payments. Faster than chip and PIN transactions, mobile payments give your customers the ability to pay using their mobile wallet in a fast, convenient and secure way - while allowing you to stay at the forefront of payment technology.

Improve your bottom line

As a leader in security, safety and fraud management, our mobile payment solutions offer you the same world-class protection you currently receive from us. You will continue to receive the benefits of secure and non-refutable transactions, including no chargebacks associated with PIN-based Interac® Debit.

Ways your customers can pay

How to offer mobile payments to your customers

Our mobile payment solutions use current Interac Flash enabled contactless terminals, so you do not need to worry about changes to your payment systems. If you already accept contactless payments like Interac Flash, you are also able to accept mobile payments.

If you accept Interac Debit as a payment option but do not yet have a contactless terminal, contact your existing payment service provider to get connected and start accepting Interac Flash and mobile debit payments.

The full list of payment service providers offering the Interac Debit service is listed below:

How to offer mobile payments to your customers

Our mobile payment solutions use current Interac Flash enabled contactless terminals, so you do not need to worry about changes to your payment systems. If you already accept contactless payments like Interac Flash, you are also able to accept mobile payments.

If you accept Interac Debit as a payment option but do not yet have a contactless terminal, contact your existing payment service provider to get connected and start accepting Interac Flash and mobile debit payments.

The full list of payment service providers offering the Interac Debit service is listed below:

Android Pay

How mobile payments work

Our mobile payment solutions allow consumers to pay for purchases quickly, securely and conveniently using their mobile devices.

Customers who have added their eligible Interac debit card to their mobile wallet can make mobile debit transactions at any Canadian merchant that accepts contactless payments.

The customer simply holds their mobile device against the contactless terminal and the purchase will automatically be debited from the customer’s account. Payment authentication steps may vary depending on the mobile wallet and device being used.

 

 

Refunds

Refunds and exchanges are a matter of merchant policy between you and your payment service provider. Returning an item that was purchased with a mobile device is just like any other return. The refund is processed over the Interac network, provided the customer is present to authorize the refund transaction using their mobile device and your contactless terminal.

 

Fees

We do not directly charge fees to merchants. Our members or their business partners who offer Interac services to merchants may charge fees for use of the services. Mobile transactions at point-of-sale are processed and billed by your payment service provider just like an Interac Flash transaction. Our fees to these payment service providers are the same for both types of transactions. For more information on merchant fees, please contact your acquirer or payment service provider.

 

Security

Interac mobile payment solutions build on the existing functionality and security of Interac Flash and Interac Debit technology. Your customers can pay in confidence when they make purchases using Interac Debit on Apple Pay or Interac Debit on Android Pay as each transaction is authorized with a one-time token using the Interac TSP. All solutions offer strong consumer protections such as transaction limits, passcode verification and zero customer liability.